ID Tutorial 4

Questionnaire

https://docs.google.com/forms/d/e/1FAIpQLScXFFnaermhkkWXhegjFRBD9XCKhyTYQNwEFuqgeWnWvBdzdw/viewform?usp=sf_link

1. Personal information

• Age

• Gender

• Income

1. Have you used any payphone kiosk before?

• When did you use it last time?

• What is your personal feeling in the payphone kiosk?

• dirty or clean?

• easy or difficult to use?

• hot and stuffy?

1. What do you think about low usage of payphone kiosk?

• Common usage of cellphone

• Incomprehension of payphone kiosk

• Other reasons Please list out:

1. Do you think the fee of using payphone kiosk is reasonable or not?

• How much do you prefer the most?

• What payment method should be included?

1. Any things to improve or function to be included? (approx. 10 words)

Site-visit

Schedule

1. Hong Ning Rd & Shung Yan St, Kwun Tong

• 31/1 17:00-17:15

1. Playing Field Rd & Tung Choi St, Mongkok

• 1/2 09:15-09:30​

• 14/2 14:30-14:45

1. HKJC, Block 1Tuen Mun Town Plaza, Tuen Mun

• 4/2 15:30-15:45

1. Queen's Road & Pedder Street, Central

• 8/2 19:45-20:00

1. Broadway Road & Fa Yuen Street, Mongkok

• 18/2 12:00-12:15

1. Nullah Road & Sai Yeung Choi Street South, Mongkok

• 18/2 16:45-17:00

Personal Feelings

Playing Field Rd & Tung Choi St, Mongkok

• but Old

• No rubbish but something broken

• Out of service

• Hot and Stuffy

Broadway Road & Fa Yuen Street, Mongkok

• Tidy and clean

• Narrow (Only for thin or normal people, fat people is difficult)

• Good place to stay while raining

Nullah Road & Sai Yeung Choi Street South, Mongkok

• Door == More quiet and private

• Much narrow

Review

• high popularity

• 600-1000 people

• cannot function

• isolated

• lots of rubbish

• dirty

Insight

• Popularity of cellphone

• Unclear of using payphone

• Only for urgent situation

• Out of battery

• Forget phone number

Design Idea

• USB collection

• urgent charing service

• Link to personal account

• social media network

• usb collection

• Map/Guide

• different languages for the foreigns

• show all locations within the range of 1km

• Design

• Hong Kong Style

• introduction of local history

• collections

• Payment method

• ideal payment

• Credit Card

• Cash

• Octopus

Design Brief

Smart payphone kiosk

Dancing Traffic Light